Privacy Policy

Last Updated: October 17, 2025

Welcome to Skool Pulse (the “Platform”), operated by Skool Pulse (“we,” “our,” or “us”).
We value your privacy and are committed to protecting the personal information of all users who access or use our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS-based school management system.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you register or use our platform, we may collect:

  • Name

  • Email address

  • Phone number

  • School name and address

  • Role or designation (e.g., admin, teacher, student, parent)

b. Institutional Data

Information uploaded by schools, including:

  • Student records

  • Attendance data

  • Exam and academic details

  • Timetables and assignments

c. Automatically Collected Information

We automatically collect certain information when you access our platform:

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage patterns (for analytics)

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services

  • Manage school operations efficiently (attendance, academics, exams, etc.)

  • Communicate important updates and notifications

  • Ensure platform security and prevent unauthorized access

  • Respond to inquiries and provide support

  • Analyze usage trends to improve user experience

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.
However, we may share limited information with:

  • Authorized school administrators (for management purposes)

  • Service providers or partners who assist us in operating the platform (e.g., hosting, analytics, support)

  • Legal authorities, if required by law or to protect our rights, users, or the public

All third parties are bound by strict confidentiality obligations.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, misuse, or alteration.
While we strive for complete security, please understand that no online system can be fully guaranteed as 100% secure.

5. Data Retention

We retain user and institutional data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your role and location, you may have the right to:

  • Access, update, or delete your personal information

  • Request a copy of your data

  • Withdraw consent for data usage

You can make such requests by contacting us at support@skoolpulse.com